Custom tracking domain: Cloudflare setup

1. Add a CNAME record in Cloudflare. 

1.1 Cloudflare Dashboard → select your domain → DNS → Records → Add record:

1.2 Fill in the mandatory fields → Save:

Fields explained

• Type: CNAME

• Name: one word, no spaces or special characters — this becomes your subdomain

This word will become the subdomain and appear at the beginning of your full domain. For example, if you enter insight and your main domain is trackingfan.online, the final domain that you should add to RedTrack in the URL field of the domain form will be insight.trackingfan.online:

• Target: your RedTrack dedicated domain (RedTrack → Tools → Domains)

To get your RT dedicated domain, go to RedTrack → Tools → Domains:

• Proxy status: DNS only (grey cloud)

• TTL: the lowest possible

2. Select the encryption mode in Cloudflare

Cloudflare Dashboard → SSL/TLS → Overview → Configure → choose the encryption mode (Flexible/ Full (strict)):

Flexible

Full (strict)

3. After choosing Flexible mode add the created custom tracking domain to RedTrack.

Tools → Domains → New → fill in the necessary fields → Save:

Fields explained

• URL: the word you entered in the Name field, followed by the domain you purchased in your registrar

1. The word you typed in the Name field when adding your CNAME (in our example it’s insight):

2. Name of the domain you have purchased in your registrar and for which you added the CNAME (in our example it’s trackingfan.online):

• Root domain URL: the address visitors will be sent to if they enter the domain directly (optional — can be left blank)

If you choose to put the root domain here, make sure to add https:// in front of it.

• To issue SSL certificate enable the Free SSL toggle:

RedTrack provides free SSL certificates for all paid clients, where everything can now be done in one click.

We are extra cautious about our service, so RedTrack generates certificates using open-source Let’s Encrypt technology, which claims to be free, automated, and open certificate authority (CA) run for the public’s benefit (it is a service provided by the Internet Security Research Group (ISRG)).

3. After choosing Full (strict) mode, create Origin Certificate and Private Key in Cloudflare.

3.1 SSL/TLS → Origin Server → click Create Certificate:

3.2 Select Generate private key → add the hostnames (if needed) → set 15 years as Certificate Validity → Create → copy the generated Origin Certificate and Private Key:

3.3 Add the custom tracking domain to RedTrack.

Tools → Domains → New → fill in the necessary fields → Save:

Fields explained

• URL: the word you entered in the Name field, followed by the domain you purchased in your registrar

1. The word you typed in the Name field when adding your CNAME (in our example it’s insight):

2. Name of the domain you have purchased in your registrar and for which you added the CNAME (in our example it’s trackingfan.online):

• Root domain URL: the address visitors will be sent to if they enter the domain directly (optional — can be left blank)

If you choose to put the root domain here, make sure to add https:// in front of it.

• Certificate and Key: paste the Origin Certificate and Private Key generated in Cloudflare (step 3.2).

Do not enable the Free SSL toggle. When Cloudflare’s Full (strict) SSL mode is active. Enabling it will cause the connection to break over time due to certificate conflicts.

4. Enable Proxy in Cloudflare

Go to Cloudflare → select the CNAME that you created → click edit → set Proxy status to Proxied (orange cloud) → Save:

If your domain’s DNS is currently managed by another provider, you can move DNS management to Cloudflare and then use Cloudflare proxy for your custom tracking domain.
Your domain remains registered with your current registrar. Only DNS management is moved to Cloudflare.

1. Add your domain to Cloudflare.

1.1 Cloudflare Dashboard → Domains → Overview → Add domain → Connect a domain → enter your root domain → Continue:

1.2 Select the plan → Continue to activation.

2. Replace the nameservers at your registrar.

2.1 Cloudflare shows two nameservers assigned to your domain → copy both of them:

GoDaddy

Namecheap

2.2 Domain → DNS → Nameservers → Change Nameservers → select I’ll use my own nameservers and paste the two copied in Cloudflare nameservers (step 2.1) → Save:

2.2 Domain List → Manage → Nameservers → Custom DNS → paste the Cloudflare nameservers copied in step 2.1→ click the checkmark to save.

3. Confirm the activation in Cloudflare.

In Cloudflare, scroll down to the Recommended section → click I updated my nameservers:

4. Set up the custom tracking domain

Once the domain status in Cloudflare is Active, add a CNAME record in Cloudflare. 

4.1 Cloudflare Dashboard → select your domain → DNS → Records → Add record:

4.2 Fill in the mandatory fields → Save:

Fields explained

• Type: CNAME

• Name: one word, no spaces or special characters — this becomes your subdomain

This word will become the subdomain and appear at the beginning of your full domain. For example, if you enter insight and your main domain is trackingfan.online, the final domain that you should add to RedTrack in the URL field of the domain form will be insight.trackingfan.online:

• Target: your RedTrack dedicated domain (RedTrack → Tools → Domains)

To get your RT dedicated domain, go to RedTrack → Tools → Domains:

• Proxy status: DNS only (grey cloud)

• TTL: the lowest possible

5. Select the encryption mode in Cloudflare

Cloudflare Dashboard → SSL/TLS → Overview → Configure → choose the encryption mode (Flexible/ Full (strict)):

Flexible

Full (strict)

6. After choosing Flexible mode add the created custom tracking domain to RedTrack.

Tools → Domains → New → fill in the necessary fields → Save:

Fields explained

• URL: the word you entered in the Name field, followed by the domain you purchased in your registrar

1. The word you typed in the Name field when adding your CNAME (in our example it’s insight):

2. Name of the domain you have purchased in your registrar and for which you added the CNAME (in our example it’s trackingfan.online):

• Root domain URL: the address visitors will be sent to if they enter the domain directly (optional — can be left blank)

If you choose to put the root domain here, make sure to add https:// in front of it.

• To issue SSL certificate enable the Free SSL toggle:

RedTrack provides free SSL certificates for all paid clients, where everything can now be done in one click.

We are extra cautious about our service, so RedTrack generates certificates using open-source Let’s Encrypt technology, which claims to be free, automated, and open certificate authority (CA) run for the public’s benefit (it is a service provided by the Internet Security Research Group (ISRG)).

6. After choosing Full (strict) mode, create Origin Certificate and Private Key in Cloudflare.

6.1 SSL/TLS → Origin Server → click Create Certificate:

6.2 Select Generate private key → add the hostnames (if needed) → set 15 years as Certificate Validity → Create → copy the generated Origin Certificate and Private Key:

6.3 Add the custom tracking domain to RedTrack.

Tools → Domains → New → fill in the necessary fields → Save:

Fields explained

• URL: the word you entered in the Name field, followed by the domain you purchased in your registrar

1. The word you typed in the Name field when adding your CNAME (in our example it’s insight):

2. Name of the domain you have purchased in your registrar and for which you added the CNAME (in our example it’s trackingfan.online):

• Root domain URL: the address visitors will be sent to if they enter the domain directly (optional — can be left blank)

If you choose to put the root domain here, make sure to add https:// in front of it.

• Certificate and Key: paste the Origin Certificate and Private Key generated in Cloudflare (step 3.2).

Do not enable the Free SSL toggle. When Cloudflare’s Full (strict) SSL mode is active. Enabling it will cause the connection to break over time due to certificate conflicts.

7. Enable Proxy in Cloudflare

Go to Cloudflare → select the CNAME that you created → click edit → set Proxy status to Proxied (orange cloud) → Save: