Partnership portal: adding a domain

To connect a custom domain to your branded portal, you must purchase it first. You can buy it from any domain registrar of your choice. Some of the most commonly used and trusted providers include GoDaddy, Namecheap, Cloudflare.
Once you’ve got a domain, proceed with the steps below.

The settings below are demonstrated on the example of the GoDaddy registrar. Your settings may differ depending on the registrar you bought your domain from.

To add the domain to your branded portal, act as follows:

1. Create a CNAME record

You need to integrate your domain which is made the same way as a custom tracking domain, via creating a CNAME record, but in case of the branded portal domain settings, your CNAME record should point to pub.redtrack.io.

In your domain registrar (in our case it’s GoDaddy) go to DNS → DNS Records → Add New Record:

Type: CNAME
Name: use the subdomain you want for the partnership portal (e.g., portal, pub, or something else, it’s totally up to you). This will become part of your full branded portal URL (example: portal.yourdomain.com)
Value: pub.redtrack.io
TTL: choose the lowest option possible

This article will guide you through setups for more domain registrars.

2. Create a TXT record

Create a TXT record in your domain settings to make sure that your partners/publishers get your e-mails.

In your domain registrar (in our case it’s GoDaddy) go to DNS → DNS Records → Add New Record:

Type: TXT
Name: pub.redtrack.io
Value: v=spf1 include:mail.redtrack.dev~all
TTL: choose the lowest option possible

The domain will be ready to use once the data replication is completed (it can take up to 24 hours for some registrars, but in general, it takes about an hour).

3. Add the domain to RedTrack

Once the CNAME and TXT records are added, add the custom tracking domain to RedTrack.

1. RedTrack → Partnership portal → Domains → Create new domain:

2. Fill in the mandatory fields → Save:

Fields explained:

(1) URL

(2) SSL certificate

In the URL field you add sub-domain you have just added to your registrar (example: mytracking.domain.com).

In the example ilona.redtrackfan.club:
– ilona is the name you put in your domain registrar in the field “Name”.
– redtrackfan.club is the domain you have purchased and for which you added the CNAME.

RedTrack provides free SSL certificates for all paid clients, where everything can now be done in one click.

We are extra cautious about our service, so RedTrack generates certificates using open-source Let’s Encrypt technology, which claims to be free, automated, and open certificate authority (CA) run for the public’s benefit (it is a service provided by the Internet Security Research Group (ISRG)).

However, you can decline using free SSL and purchase an SSL certificate on your own. Gogetssl is a good service for this purpose.

Free SSL certificate setup

All you need to do is enable the Free SSL toggle:

Once the certificate is due, press the Reissue button to update your SSL certificate:

You can reissue the certificate for 2 reasons:
– If the first one failed to issue for some reason.
– If your certificate is about to expire. In this case you don’t need to wait till the very expiration day, but reissue the certificate in advance.

If for some reason the certificate issue persists, email [email protected].

Purchased SSL certificate setup

Once you’ve purchased an SSL certificate, you need to add this Certificate and its Key to the corresponding fields in the RT domain form:

Tagged:
partner management

We'll be with you in a second

Partnership portal: adding a domain

Free SSL certificate setup

Purchased SSL certificate setup

Related articles