{"id":29779,"date":"2024-07-08T20:11:24","date_gmt":"2024-07-08T17:11:24","guid":{"rendered":"https:\/\/help.redtrack.io\/knowledgebase\/kb\/rastreamento-e-atribuicao\/inconsistencia-de-cliques\/"},"modified":"2025-09-22T18:42:46","modified_gmt":"2025-09-22T15:42:46","slug":"inconsistencia-de-cliques","status":"publish","type":"docs","link":"https:\/\/help.redtrack.io\/pt-br\/knowledgebase\/kb\/rastreamento-e-atribuicao\/inconsistencia-de-cliques\/","title":{"rendered":"Inconsist\u00eancia de cliques"},"content":{"rendered":"\n<p>A inconsist\u00eancia de cliques pode ser apresentada das seguintes formas: <br\/>&#8211; O canal de tr\u00e1fego est\u00e1 a mostrar uma quantidade de cliques superior comparado ao RedTrack.<br\/>&#8211; O RedTrack est\u00e1 a mostrar uma quantidade de cliques superior comparado aos dados do canal de tr\u00e1fego.<br\/>&#8211; N\u00e3o h\u00e1 cliques no RedTrack.<br\/>&#8211; H\u00e1 cliques mas s\u00e3o atribu\u00eddos \u00e0 campanha errada.<\/p>\n\n<p>Aqui est\u00e1 o que pode ser verificado\/feito nestas situa\u00e7\u00f5es:<\/p>\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-b1ce9c27-c980-4329-aa63-3093d573ec5a\" data-mobilecollapse=\"false\" data-desktopcollapse=\"true\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1;\" id=\"ub-content-toggle-panel-block-423c1ca1-ff7a-4b77-ad28-57a6fc1af711\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-b1ce9c27-c980-4329-aa63-3093d573ec5a\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b1ce9c27-c980-4329-aa63-3093d573ec5a\" style=\"color: #000000; \">Traffic channel is showing higher clicks amount<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-0-b1ce9c27-c980-4329-aa63-3093d573ec5a\">\n\n<ol class=\"wp-block-list\">\n<li>Verifica se os links de rastreamento t\u00eam todos os par\u00e2metros necess\u00e1rios e est\u00e3o configurados corretamente.<\/li>\n\n\n\n<li>Se o script de rastreamento for usado, certifica-te de que \u00e9 acionado.<\/li>\n\n\n\n<li>Verifica se os fusos hor\u00e1rios s\u00e3o os mesmos em ambos os sistemas.<\/li>\n\n\n\n<li>Certifica-te de que o canal de tr\u00e1fego n\u00e3o te est\u00e1 a enviar tr\u00e1fego de bots (analisando relat\u00f3rios, IPs, etc.).<\/li>\n\n\n\n<li>Verifica se configuraste filtros de campanha ou limites de ofertas por engano.<\/li>\n\n\n\n<li>O teu canal de tr\u00e1fego pode ter muitos redirecionamentos que tornam o sistema mais lento (ex: h\u00e1 muitos redirecionamentos internos antes do visitante ser redirecionado para o teu URL de rastreamento, como resultado \u2013 ele sai da p\u00e1gina antes do clique chegar ao RedTrack).<\/li>\n\n\n\n<li>Verifica se o dom\u00ednio de rastreamento personalizado est\u00e1 ativo e a funcionar.<\/li>\n<\/ol>\n\n\n\n<p>Se tudo estiver bem com as tuas configura\u00e7\u00f5es do RedTrack, n\u00e3o podemos controlar o n\u00famero de cliques no teu canal de tr\u00e1fego e n\u00e3o podemos fornecer a raz\u00e3o para tal discrep\u00e2ncia do lado deles. <\/p>\n\n\n\n<p><strong>O que pode ser feito<\/strong>: vai ao RedTrack \u2192 Logs \u2192 Cliques \u2192 escolhe o per\u00edodo de tempo \u2192 exporta o relat\u00f3rio de log de cliques e pede conselho ao gestor de conta do teu canal de tr\u00e1fego. <\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1;\" id=\"ub-content-toggle-panel-block-f693d72b-afbf-4418-9ac7-9a34d151a86e\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-b1ce9c27-c980-4329-aa63-3093d573ec5a\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b1ce9c27-c980-4329-aa63-3093d573ec5a\" style=\"color: #000000; \">RedTrack is showing higher clicks amount<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-1-b1ce9c27-c980-4329-aa63-3093d573ec5a\">\n\n<ol class=\"wp-block-list\">\n<li>Verifica se os links corretos com par\u00e2metros corretos s\u00e3o usados do lado do canal de tr\u00e1fego.<\/li>\n\n\n\n<li>Verifica se os cliques vindos do canal de tr\u00e1fego cont\u00eam os par\u00e2metros din\u00e2micos (isto pode ser feito nos logs).<\/li>\n\n\n\n<li>Certifica-te de que n\u00e3o h\u00e1 tr\u00e1fego de bots ou org\u00e2nico a chegar \u00e0 campanha de tr\u00e1fego pago.<\/li>\n\n\n\n<li>Exclui a diferen\u00e7a de fuso hor\u00e1rio.<\/li>\n\n\n\n<li>Se o script de rastreamento for usado, certifica-te de que \u00e9 acionado na p\u00e1gina apenas uma vez.<\/li>\n<\/ol>\n\n\n\n<p>O RedTrack rastreia o n\u00famero de visitas \u00e0s tuas campanhas. Como n\u00e3o estamos integrados com o teu canal de tr\u00e1fego, n\u00e3o obtemos os n\u00fameros de cliques reportados pelo sistema deles diretamente. O objetivo principal do rastreamento \u00e9 rastrear <strong>todas as visitas<\/strong> que passam pelo URL\/website\/loja da tua campanha, independentemente do que \u00e9 mostrado no canal de tr\u00e1fego.<br>Analisa os teus <a href=\"https:\/\/help.redtrack.io\/pt-br\/knowledgebase\/kb\/basic-setup-9785\/relatorios-e-paineis\/relatorios-geral\/\" target=\"_blank\" rel=\"noreferrer noopener\">relat\u00f3rios<\/a> para as diferentes fatias de dados para verificar os teus par\u00e2metros de clique.  <\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1;\" id=\"ub-content-toggle-panel-block-93945e43-3ad1-4c68-a28c-471e97d7c556\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-b1ce9c27-c980-4329-aa63-3093d573ec5a\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b1ce9c27-c980-4329-aa63-3093d573ec5a\" style=\"color: #000000; \">No clicks in RedTrack<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-2-b1ce9c27-c980-4329-aa63-3093d573ec5a\">\n\n<ol class=\"wp-block-list\">\n<li>Verifica se os links de rastreamento est\u00e3o configurados corretamente se trabalhas com o m\u00e9todo de redirecionamento.<\/li>\n\n\n\n<li>Verifica e certifica-te de que os scripts est\u00e3o corretos e s\u00e3o acionados corretamente na p\u00e1gina para o m\u00e9todo sem redirecionamento.<\/li>\n\n\n\n<li>Certifica-te de que o dom\u00ednio de rastreamento est\u00e1 ativo e a funcionar.<\/li>\n\n\n\n<li>Exclui cliques a serem redirecionados para a campanha org\u00e2nica.<\/li>\n<\/ol>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1;\" id=\"ub-content-toggle-panel-block-2dd6bc47-e536-4c75-91ba-0ea95a518fd7\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-b1ce9c27-c980-4329-aa63-3093d573ec5a\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-b1ce9c27-c980-4329-aa63-3093d573ec5a\" style=\"color: #000000; \">Clicks are attributed to the wrong campaign<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"false\" class=\"wp-block-ub-content-toggle-accordion-content-wrap ub-hide\" id=\"ub-content-toggle-panel-3-b1ce9c27-c980-4329-aa63-3093d573ec5a\">\n\n<ol class=\"wp-block-list\">\n<li>Verifica se os links de rastreamento corretos s\u00e3o usados do lado do canal de tr\u00e1fego &#8211; cada um cont\u00e9m o id \u00fanico da campanha, deve ser aquele ao qual atribuis o teu tr\u00e1fego.<\/li>\n\n\n\n<li>Se for um rastreamento sem redirecionamento, verifica se o par\u00e2metro de rastreamento correto \u00e9 usado do lado do canal de tr\u00e1fego ou no pr\u00f3prio script.<\/li>\n<\/ol>\n\n<\/div>\n\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A inconsist\u00eancia de cliques pode ser apresentada das seguintes formas: &#8211; O canal de tr\u00e1fego est\u00e1 a mostrar uma quantidade de cliques superior comparado ao RedTrack.&#8211; O RedTrack est\u00e1 a mostrar uma quantidade de cliques superior comparado aos dados do canal de tr\u00e1fego.&#8211; N\u00e3o h\u00e1 cliques no RedTrack.&#8211; H\u00e1 cliques mas s\u00e3o atribu\u00eddos \u00e0 campanha [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28712,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[1317,1323,1322,1318,1320,1319,1321],"doc_badge":[],"class_list":["post-29779","docs","type-docs","status-publish","hentry","doc_tag-click-inconsistency-pt-br","doc_tag-click-number-pt-br","doc_tag-clicks-go-to-wrong-campaign-pt-br","doc_tag-higher-clicks-pt-br","doc_tag-less-clicks-than-in-redtrack-pt-br","doc_tag-more-clicks-than-in-redtrack-pt-br","doc_tag-no-click-in-redtrack-pt-br","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inconsist\u00eancia de cliques | RedTrack Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.redtrack.io\/pt-br\/knowledgebase\/kb\/rastreamento-e-atribuicao\/inconsistencia-de-cliques\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inconsist\u00eancia de cliques | RedTrack Help\" \/>\n<meta property=\"og:description\" content=\"A inconsist\u00eancia de cliques pode ser apresentada das seguintes formas: &#8211; 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